Accounts
User and Role Management
Control who can access your Vendex account by navigating to Team > Admins.
Adding Team Members:
Click "+ Invite Admin"
Enter details: Full name, Email address, Admin role (dropdown)
Click "Send Invitation"
Owner
Full access: dashboard, orders, invoices, payments, financials, customers, documents, integrations, API keys, webhooks, users, billing, settings
Manager
Create/edit orders, create/send invoices, manage customers, upload documents. Cannot access integrations, API, billing, or settings.
Finance
View dashboard, create/send invoices, record payments, view financials. Cannot create orders, manage customers, or access integrations.
Activity Logs
Track all actions taken within your account by navigating to Team > Activity Logs.
Log information includes date and time (timestamp), admin name who performed action, action description, affected resources (invoices, customers, orders), and result (Success, Failed).
Filter by date range, admin name, action type, or status. Export logs for audit or compliance by applying desired filters, clicking 'Export Logs', and selecting format (CSV, PDF). Activity logs retained for 2 years.
Pricing
For FIRS transmission and automated features, purchase credit packages:
Starter
50
₦10,000
₦200
—
Business
300
₦54,000
₦180
10%
Professional
500
₦75,000
₦150
25%
Bulk
1,000
₦120,000
₦120
40%
Business Profile Settings
Navigate to Settings > Profile to update:
Enterprise Profile: Logo, enterprise name, Enterprise ID (read-only), phone number, TIN, complete postal address
Admin Profile: Full name, email address, phone number, profile picture
Notification Preferences: Email notifications (On/Off), SMS notifications (On/Off), types: invoice sent confirmations, payment received, overdue reminders, FIRS transmission status, system updates, security alerts
Security Settings
Password Management
Navigate to Settings > Security and click 'Change Password'. Enter current password, new password (min 8 characters), confirm new password, and click 'Update Password'.
Two-Factor Authentication (2FA)
Add extra security layer by enabling 2FA in Settings > Security. Scan QR code with authenticator app, enter verification code, and save backup codes. 2FA now required at login.
Session Management
View active sessions showing device type, IP address, location, and last activity time. Click 'Sign Out' next to any session to revoke access from that device.
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